Privacy Policy

NTS24 — A New Tryb Studios Platform

Effective date: 9 November 2026

Last updated: 9 November 2026

1. Introduction

Welcome to NTS24.

NTS24 is a digital news, information and media platform operated by New Tryb Studios ("NTS24", "we", "our" or "us").

We are committed to respecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it and the choices available to you when using our website and Progressive Web App (PWA).

Our platform provides news articles, Public Notices, video programmes, podcasts, audio narration, reader accounts, community discussions and related digital services.

By using NTS24, you acknowledge that you have been provided with this Privacy Policy. Where your consent is required, we will seek it separately.

2. Who Is Responsible for Your Information?

NTS24 is operated by New Tryb Studios, based in Ghana.

Operating brand: New Tryb Studios

Platform: NTS24

Website: https://nts24.com

Privacy contact: support@nts24.com

New Tryb Studios is responsible for determining how and why personal information is processed through NTS24, except where a third party independently controls information collected through its own services.

3. Information We Collect

We collect information needed to operate the platform, deliver requested features, maintain security and improve our services.

3.1 Information you provide

When you create a reader account or interact with NTS24, we may collect:

Your email address.
Account authentication and verification records.
Saved articles and other bookmarked content.
Categories, programmes or agencies you follow.
Comments, replies, likes and other interactions.
Notification and privacy preferences.
Reports or feedback submitted through the platform.
Information included in messages sent to our support team.

NTS24 uses email-based, passwordless authentication. You may receive a one-time verification code when signing in or confirming access.

You do not need a reader account simply to browse publicly available news and other public content.

3.2 Information collected automatically

When you visit NTS24, certain technical information may be processed, including:

Internet Protocol (IP) address and associated connection information.
Browser type and operating system.
Device type and approximate screen dimensions.
Pages visited and requested resources.
Access times and technical error information.
Security and session identifiers.
General interaction and performance information.

Some information is necessary to deliver requested pages, maintain sessions, prevent abuse and troubleshoot errors.

Optional analytics and advertising measurements are subject to the applicable consent settings and legal requirements.

3.3 Reader preferences and content interactions

If you use features such as Following, Saved, For You, Trending, comments or notifications, we may process information about your interactions to provide those features.

For example, following a news category may help NTS24 display more relevant content.

Personalisation and content ordering do not guarantee that particular news stories will always appear.

3.4 Push notification information

If you choose to enable browser notifications, we may store the technical subscription information required to send them to your device.

This can include a browser push subscription endpoint, associated public encryption keys and notification preferences.

You can withdraw notification permission through your browser or device settings and manage available subscription preferences through NTS24.

3.5 Advertising and business enquiries

If you contact us regarding advertising or another business service, we may collect your name, organisation, email address and information necessary to respond to your enquiry or manage the business relationship.

4. How We Use Personal Information

We use personal information for the following purposes:

Providing the platform: Delivering news, audio, video and other requested content.

Reader authentication: Verifying email addresses, maintaining sessions and protecting accounts.

Personalisation: Supporting saved content, followed topics and relevant content discovery.

Community participation: Displaying comments and replies, processing likes, responding to reports and enforcing community rules.

Communication: Responding to support requests and sending necessary account or service messages.

Notifications: Delivering notifications to readers who have enabled them.

Analytics: Understanding site performance, readership trends and content engagement, subject to applicable privacy choices.

Advertising: Displaying and measuring advertising placements and preparing aggregated campaign performance reports.

Security: Detecting abuse, investigating technical issues, protecting accounts and preventing unauthorised access.

Legal obligations: Complying with applicable laws, lawful requests and other legal responsibilities.

We seek to limit personal information to what is appropriate for the relevant purpose.

5. Our Grounds for Processing Information

Depending on the activity and applicable law, we process personal information where:

You have provided valid consent.
Processing is necessary to provide a service you requested.
Processing is reasonably necessary to protect the platform, readers or our legitimate interests, where permitted by law.
Processing is required or authorised by law.
Another lawful justification applies.

For example, essential account verification may be necessary to provide account access, whereas optional analytics or advertising technologies may require your consent.

You can withdraw consent for applicable optional processing without preventing access to public NTS24 content, although certain optional features may no longer function.

6. Cookies and Similar Technologies

NTS24 uses cookies, browser storage and similar technologies to operate and improve the platform.

These may include:

Essential technologies

Required for security, authentication, session management and essential application functionality.

Preferences and functionality

Used to remember settings such as selected preferences, display choices and available app functionality.

Analytics

Used, where permitted, to understand website traffic, content engagement, visitor trends and technical performance.

NTS24 may use Google Analytics 4 and internal measurement tools for these purposes.

Advertising

Used, where applicable and permitted, to measure advertisement delivery, impressions, clicks and campaign performance.

Third-party embedded media

Some articles and programmes may contain embedded content from external platforms such as YouTube, Facebook, Instagram, X or Threads.

Such services may process information when their content is loaded. Where consent is required, optional embedded media will remain restricted until the appropriate permission is provided.

You can manage available optional privacy preferences using NTS24's privacy controls and relevant browser settings.

Disabling essential browser storage may prevent some account or application features from functioning correctly.

7. Analytics and Advertising

NTS24 uses audience measurement to understand which content is useful to readers and how the website performs.

We may collect or process information such as page views, general engagement activity, campaign impressions and advertisement clicks.

Our advertising services support campaign performance reporting for advertisers.

Advertiser reporting is intended to provide campaign and placement performance information, rather than giving advertisers unrestricted access to individual reader accounts.

Where third-party analytics or advertising services are used, their processing may also be governed by their respective privacy policies.

We do not treat consent to analytics as automatic consent to personalised advertising.

We do not use reader email addresses for direct marketing without the appropriate lawful basis or consent.

8. AI-Generated Audio Narration

NTS24 offers audio versions of selected articles and Public Notices.

The text submitted for narration may be processed by the relevant AI provider to generate the audio.

Audio-generation services are used for content production; readers are not required to provide voice recordings to listen to published narration.

NTS24 editorial staff remain responsible for reviewing and approving narration before publication.

Audio narration may occasionally contain pronunciation or interpretation errors. Readers should refer to the published text and original sources where precision is important.

9. When We Share Information

We may share limited personal information with trusted service providers where reasonably necessary to operate NTS24.

These may include:

Hosting and infrastructure providers: To store, deliver and secure the website and its data.

Email delivery providers: To deliver authentication codes and necessary service communications.

Analytics providers: To measure permitted website activity.

Push notification services: To deliver notifications requested by readers.

External media platforms: When authorised third-party embedded content is loaded.

Professional advisers or authorities: Where disclosure is legally required or reasonably necessary to protect legal rights.

We seek to restrict service-provider access to the information relevant to the services they perform.

We may also disclose information where required by applicable law or a valid legal process.

If the operation of NTS24 is transferred to another organisation, any transfer of personal information will be handled subject to applicable legal requirements and appropriate notice.

10. International Data Processing

Some providers supporting NTS24 may process or store information outside Ghana.

Where international processing or transfers occur, we will assess and apply safeguards required by applicable data protection laws.

Additional privacy requirements may apply to visitors located in other jurisdictions.

11. How Long We Keep Information

We retain information only for as long as reasonably necessary for its intended purpose, subject to legal obligations, security needs and applicable retention schedules.

For example:

Account information may be retained while an account remains active.
Verification codes expire after a limited period.
Saved-content and preference records may be retained until changed, removed or the related account is deleted, subject to lawful exceptions.
Comments and moderation records may be retained as needed for publication, dispute resolution and platform security.
Technical logs may be retained for limited security and operational periods.
Backup copies may remain temporarily within the applicable backup-retention cycle.

Requests for deletion will be reviewed in accordance with the law. Some information may need to be retained for fraud prevention, legal obligations, disputes or legitimate editorial records.

12. How We Protect Information

NTS24 uses technical and organisational safeguards designed to reduce the risk of unauthorised access, loss, misuse or disclosure.

Depending on the system, these include secure HTTPS connections, access controls, administrator multi-factor authentication, controlled access to private media, session protection, monitoring and secure credential handling.

No website or electronic storage system can guarantee absolute security.

If you believe your account or information has been compromised, please contact support@nts24.com.

13. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request information about personal data we process.
Request access to your personal information.
Request correction of inaccurate information.
Object to certain processing activities.
Withdraw consent where processing relies on consent.
Object to direct marketing.
Request deletion, restriction or other remedies where applicable.
Raise a complaint regarding the handling of your information.

To exercise these rights, contact support@nts24.com.

We may request reasonable verification before disclosing or modifying account information.

Where appropriate, we will explain whether a request can be fulfilled and any applicable legal limitations.

14. Account Deletion

Readers may request deletion of their NTS24 account through available account controls or by contacting support@nts24.com.

Account deletion may remove access to saved content, followed topics and other account-specific features.

Public comments, moderation records or other information may require additional handling depending on applicable law, existing publication records and legitimate retention requirements.

We will explain any material retention limitations when responding to a request.

15. Children's Privacy

NTS24 publishes information that may be accessible to general audiences, including younger readers.

We do not encourage children to disclose sensitive personal information in public comments or through the platform.

Where a minor's personal information requires parental or guardian authorisation under applicable law, such authorisation must be obtained.

Parents or guardians who believe that a child's personal information has been collected or published inappropriately may contact support@nts24.com for review.

16. Third-Party Websites and Services

NTS24 may link to external news sources, public agencies, video platforms, advertisers and other websites.

We do not control the privacy practices of independent third-party websites.

We encourage readers to review the privacy notices of external services before sharing personal information with them.

17. Changes to This Privacy Policy

We may update this Privacy Policy as NTS24 develops, technologies change or legal requirements evolve.

The latest version will be available on this page with an updated revision date.

Where a material change requires additional notice or renewed consent, we will provide it as required by law.

18. Contact Us

For privacy enquiries, advertising, account concerns, corrections or requests concerning your personal information, contact:

New Tryb Studios — NTS24